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Help Center

Global SIM 360 Frequently Asked Questions

Setup & Activation

What to do first?

Device Compatibility

I purchased a DID (Direct Inward Dial) number - how do I know what it is?

Basic Operation

How do I know what my phone number is?

My phone doesn't have a + button, what do I do?

I dialed and it hung up, what happened?

My SIM has an international number, who can call me on it?

When does my SIM contract expire?

How Do I Make a Call?

Network & Coverage

My phone won't connect to a Network, now what?

My calls are not going through - WHY?